Returns

How to return?
If you want to send a packet to return SUZY DOES IT, you can deliver it to the Post Office. You do pay the applicable postage. If you receive a package that is designed for a different address, you can give it free of charge at the Post Office.

Returns

You can return items within 14 days after receipt without stating reasons (withdrawal). Within this period, you can view the product, evaluate it and / or modify as you do in a shop. Items you do not wish to keep, you in - if reasonably possible - original condition and packaging to return to SUZY DOES IT, pa Wingerd 35, 2496 Den Haag, HOLLAND.

What rules apply for the return?
All returned items will be accepted if they are, to the extent possible, packed in its original packaging with attached price tag or sticker. When the label or price tag ensures that the article can not be properly evaluated, the label or price tag may be removed. If the item is damaged, SUZY DOES IT can bring a compensation fee. The single suit of clothes is not considered use.

Returns in brief:
1. Within 14 days of the return announce via an email to info@suzydoesit.com.
2. The item must be in new condition and be as complete as possible. If damaged or missing accessories is depreciation charged.
3. The return includes the address label that is on the order sent.
4. The return send SUZY DOES IT, pa Wingerd 35, 2496 VE Den Haag, HOLLAND.
5. The cost for sending the package are for own account.

I get my shipping back when returning?
If you paid for shipping, you get this in the following cases back:

1. An article in the shipment is damaged, wrongly delivered or not delivered properly in a different way. Shipping costs will be credited in this case the payment of purchase.
2. You revokes your order. If you want to return the entire shipment, you have the following option:
you returning the package via a Post Office. The crediting of the articles and the shipping will take place within 10 days of receipt of the return. You must keep the return receipt until the shipping costs are refunded.

Received wrong or damaged article?
Returning a wrong or damaged article provided you do as described above. Specify in writing that you have received a wrong or damaged items. You will receive the purchase price of the ordered product and shipping return.

Legal guarantee
When buying items in the shop of SUZY DOES IT is the legal guarantee. Legal guarantee means that the article what to do what the consumer reasonably expect from. There is no statutory time limit associated with this guarantee because it is different for each article what consumers expect.

In case of cancellation of your entire order, we will refund all of your payments received, except for shipping costs.

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